Wests is bound by the Privacy Act 1976 (and all amendments), Privacy Act 1988 and the National Privacy Principals set by the Federal Privacy Commissioner. For more information visit www.privacy.gov.au.
Wests collects limited personal information such as title, name, contact details (address, phone and fax) and e-mail address. We only collect personal information when you knowingly provide it. For example, we may request personal information from you when you:
Wests uses your information to better understand your needs and provide you with better service. Specifically, Wests uses personal information:
We will only send personal information about you to other organisations when;
Such information remains under Wests' control at all times and the employees and other persons who may have access to your information are bound by specific confidentiality and non-disclosure agreements.
All membership information that has expired including temporary membership information is retained/disposed of as required by s31 of the Registered Clubs Act 1976.
Wests' goal is to ensure that your personal information is accurate, complete and up-to-date. To assist us with this, please contact Club Reception, Human Resources or our Privacy Officer if any of the details you have provided change.
Further, if you believe that the information we have about you is not accurate, contact us and we will use all reasonable efforts to correct the information. No fee applies to correction of personal information.
Should you wish to access your personal information, please contact our Privacy Officer. An administration fee may be charged for the retrieval of any personal information.
If, for any reason, you would like to be removed from our mailing lists, please complete and submit an "Opt-Out" card, which is available from Club Reception, Administration or from our Privacy Officer.
Wests is committed to ensuring the security of your personal information and we will take all reasonable precautions to protect this information from loss, misuse or alteration.